Royal Mail cyberattack linked to “LockBit Black Ransomware,”
A cyberattack on Royal Mail, UK’s largest mail delivery service, has been linked to the LockBit ransomware operation. The Royal Mail disclosed that they suffered a cyber incident that forced them to halt international shipping services.
“Royal Mail is experiencing severe service disruption to our international export services following a cyber incident,” disclosed Royal Mail in a service update.
Royal mail delivery service, has stopped its international shipping services due to “severe service disruption” caused by what it described as a “cyber incident.”
While delivery and collection services across the UK have been unaffected by the incident, the company advised customers to hold export times while the issues are resolved, as they cannot be dispatched to overseas destinations.
In a separate statement, Royal Mail said items that have already been delivered might be subject to delays and added that Parcelforce Worldwide services haven’t been disrupted.
“Our import operations continue to perform a full service, with some minor delays. Parcelforce Worldwide export services are still operating to all international destinations though customers should expect delays of one to two days.” Royal Mail said.
Even though Royal Mail is yet to reveal the actual nature of this incident, it did say that it hired outside experts for an ongoing investigation and reported it to UK security agencies.
“We immediately launched an investigation into the incident and we are working with external experts. We have reported the incident to our regulators and the relevant security authorities.”
A UK National Cyber Security Centre (NCSC) spokesperson said that the NCSC is “aware of an incident affecting Royal Mail Group Ltd and are working with the company, alongside the National Crime Agency, to fully understand the impact.”
“Our teams are working around the clock to resolve this disruption and we will update you as soon as we have more information,”
The outage affected Track and Trace website, with British residents only able to track their parcels, letters, and mail deliveries through the Royal Mail app.
